brand new water heater pilot light keeps going out

Troubleshooting Your Brand New Water Heater⁚ Pilot Light Issues

A new water heater with a pilot light that keeps going out is frustrating! Before you panic, let’s systematically check the basics. This often points to a simple fixable issue. Don’t attempt repairs if unsure; safety first!

Identifying the Problem⁚ Why is it Going Out?

A constantly extinguishing pilot light on a brand new water heater can stem from several sources. Insufficient gas supply is a prime suspect. Check your gas meter to ensure adequate flow; a low gas reading might indicate a supply issue needing professional attention. A faulty gas connection, perhaps a loose or damaged line, can also starve the pilot of fuel. Examine all connections for leaks; if you smell gas, immediately ventilate the area and contact your gas company – gas leaks are extremely dangerous.

The thermocouple, a small safety device, plays a crucial role. It senses the pilot flame and allows gas to flow. If it’s malfunctioning (due to damage, dirt, or age, surprisingly even in a new unit), the gas supply might be interrupted, causing the pilot to go out. Similarly, the pilot assembly itself might be compromised – a clogged orifice (the tiny hole where the gas exits) restricts gas flow, preventing a stable flame. Finally, a draft in the area can blow out the pilot flame, especially if the heater isn’t properly sealed or situated. Consider the placement of your water heater; is it in a drafty location? A thorough visual inspection, looking for obvious issues, is your first step.

Checking Gas Supply and Connections

Before you even touch the water heater, ensure the main gas supply to your home isn’t the culprit. Check your gas meter; is it registering normal usage? A significantly low reading suggests a broader issue needing a professional gas company assessment. Do not attempt to fix this yourself; gas lines are dangerous. Next, carefully inspect the gas line leading to your water heater. Look for any visible damage⁚ cracks, kinks, or loose connections are all potential problems. A gas leak is a serious safety hazard; if you detect the distinctive smell of gas (rotten eggs), immediately turn off the gas supply at the meter, open windows and doors for ventilation, and evacuate the area. Contact your gas company immediately – do not attempt to light anything or use electrical appliances.

Once you’ve ruled out a main gas supply problem, focus on the connections directly to the water heater. These connections should be tight and secure. Use a wrench (the appropriate size for your gas line connections) to gently tighten any loose fittings. However, do not overtighten; you could damage the connection. If you notice any signs of corrosion or damage, it’s best to call a qualified plumber. Again, remember that working with gas lines requires caution and expertise. If you’re uncomfortable with this process, call a professional; your safety is paramount.

Inspecting the Thermocouple and Pilot Assembly

The thermocouple is a crucial safety device; it senses the pilot light flame and keeps the gas flowing. A faulty thermocouple is a common reason why a pilot light keeps going out. Locate the thermocouple; it’s a small metal rod usually connected to the pilot assembly. Carefully examine it for any visible damage – bends, cracks, or corrosion. A damaged thermocouple won’t properly sense the flame, leading to gas shutoff. If you see any damage, replacement is necessary; this is a job best left to a professional, as improper handling could be dangerous.

Next, inspect the pilot assembly itself. Look for any obstructions or debris that might be interfering with the flame. A clogged or dirty pilot orifice (the tiny hole where the gas escapes) can prevent a stable flame. While you can attempt cleaning this (see the next section), ensure the water heater is completely off and cooled down before proceeding. Also, check the pilot light itself; is it positioned correctly? A poorly positioned flame might not heat the thermocouple sufficiently. If the pilot assembly appears damaged or significantly dirty despite your cleaning attempts, professional intervention is recommended. Remember, safety is key when working with gas appliances; if you are unsure about any aspect of this inspection, do not hesitate to call a qualified technician.

Cleaning the Pilot Light Orifice

A clogged pilot light orifice is a frequent culprit behind a flickering or extinguished pilot flame. Before attempting this, ensure the gas supply to the water heater is completely turned off and the unit has cooled down completely. Safety is paramount when working with gas appliances. Locate the pilot orifice – it’s a tiny hole at the tip of the gas jet, often near the pilot assembly. You’ll likely need a small, pointed object like a straightened paperclip or a specialized cleaning tool (available at most hardware stores).

Gently insert the pointed object into the orifice and carefully remove any debris or dust that might be blocking the gas flow. Avoid excessive force; you could damage the delicate orifice. Once you believe you’ve cleared the obstruction, carefully inspect the orifice to ensure it’s clear and unobstructed. If you’re uncertain about how to proceed, or if you encounter significant resistance during cleaning, stop immediately and call a qualified gas appliance technician. Improper cleaning can lead to gas leaks and safety hazards. After cleaning, carefully reassemble everything, turn the gas supply back on, and attempt to relight the pilot light following the manufacturer’s instructions. If the problem persists after careful cleaning, other issues may be at play, necessitating professional assistance.