## How to Use Your Viva Water Dispenser
### Unpacking and Setup
1. Unpack your Viva water dispenser: Carefully remove the dispenser from its packaging and discard all packing materials.
2. Place the dispenser on a level surface: Choose a spot near an electrical outlet where the dispenser will not be knocked over or damaged.
3. Insert the drip tray: Locate the drip tray on the bottom of the dispenser and slide it into place.
4. Connect the power cord: Plug the power cord into an electrical outlet.
### Loading the Water Tank
1. Open the top lid: Press the button on the top of the dispenser to open the lid.
2. Remove the water tank: Lift the water tank out of the dispenser.
3. Fill the water tank: Fill the tank with cold, clean water up to the indicated fill line.
4. Reinsert the water tank: Carefully place the water tank back into the dispenser and close the lid.
### Refrigeration and Filtration
1. Set the cooling temperature: Depending on your model, you may have a temperature control panel. If so, adjust the temperature setting to your desired level of coolness.
2. Change the water filter: Most Viva water dispensers come with a built-in water filter. Replace the filter every 6 months or as indicated by the dispenser’s indicator light.
### Dispensing Water
1. Select the desired water type: Most Viva dispensers offer hot, cold, and room temperature water. Press the corresponding button to dispense the desired water type.
2. Place a cup or glass under the dispenser: Position a cup or glass under the spout to catch the dispensed water.
3. Press the dispenser button: Press the appropriate button to dispense the desired amount of water.
4. Remove the cup or glass: Once the desired amount of water has been dispensed, remove the cup or glass from under the spout.
### Maintenance and Cleaning
1. Clean the drip tray: Remove the drip tray daily and rinse it with warm, soapy water.
2. Clean the exterior: Wipe down the exterior of the dispenser with a damp cloth as needed.
3. Clean the water tank: Empty and clean the water tank every few weeks with a mixture of white vinegar and water.
4. Change the water filter: As mentioned earlier, change the water filter every 6 months.
### Troubleshooting
1. The dispenser is not dispensing water:
– Check if the water tank is properly inserted.
– Check if the power cord is properly connected to an electrical outlet.
2. The water is not cold enough:
– Adjust the temperature setting on the control panel.
– Allow more time for the water to cool down.
3. The dispenser is leaking:
– Tighten any loose connections.
– Contact customer support for assistance.
4. The dispenser is making noise:
– Ensure that the dispenser is placed on a level surface.
– Check if the water tank is properly inserted.
### Safety Precautions
– Do not put your hands or any objects inside the dispenser.
– Do not tilt or tip the dispenser when it is full of water.
– Keep the dispenser away from children.
– Unplug the dispenser from the electrical outlet before cleaning or performing any maintenance.
– Do not use harsh chemicals or abrasive cleaners to clean the dispenser.
– If you have any concerns or questions, contact customer support.